Shipping and Charges
INFORMATION TO OUR CUSTOMERS
Transport service providers
Delivery within Germany is via DHL. After the border crossing, a service provider of the respective country may take over the onward transport, which is displayed via the tracking link.
DELIVERY CHARGES
Delivery to |
Delivery charges |
Germany |
3,00 € 0,00 € from 150€ purchase value |
Delivery to ZONE 1 (11,95 €) |
Delivery charges |
Austria Belgium The Netherlands |
11,95 € |
Delivery to ZONE 2 (15,95 €) |
Delivery charges |
Denmark France Luxembourg Poland Czech Republic |
15,95 € |
Delivery to ZONE 3 (19,95 €) |
Delivery charges |
Bulgaria Estonia Greece Finland Italy Croatia Latvia Lithuania Malta Norway Portugal (except Madeira & Azores) Romania Sweden Slovakia Slovenia Spain Hungary United Kingdom Cyprus |
19,95 € plus costs for customs clearance (only Norway and the United Kingdom) |
Delivery to ZONE 4 (35,95 €) |
Delivery charges |
Rest of the world |
35,95 € plus costs for customs clearance
DHL currently indicates that for Zone 4 transit times of at least 20 business days and more should be expected. |
EXPRESS SERVICE
Express delivery is not possible.
DURATION OF DELIVERY
Your order is processed on the same day and prepared for dispatch on the following working day at the latest. You receive an e-mail when your goods leave our warehouse (no consignment number is quoted). Usually post takes three to ten working days to reach addresses in ZONE 1, we being dependent on the transport service provider once the consignment has been handed over to him.
Should you have not received the goods one week after confirmation of dispatch by mail, please report this to our Customer Service: onlineshop@picard-fashion.com